What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with content. This policy explains how CoverScore AI uses cookies and similar technologies.
1. Categories of Cookies We Use
Essential Essential Cookies
These cookies are required for the website to function properly. They enable core functionality such as secure login, session management, and load balancing. Without these cookies, certain services cannot be provided.
Analytical Analytical Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us identify usage patterns and improve our platform.
Functional Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences (language, region) and providing improved features based on your usage history.
Marketing Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They may be set by us or by third-party advertising partners with our permission.
2. Detailed Cookie List
| Cookie Name |
Category |
Purpose |
Duration |
| _coverscore_session |
Essential |
Manages your logged-in session and security |
Session |
| accessToken |
Essential |
Stores your authentication token for API access |
7 days |
| csrf_token |
Essential |
Cross-Site Request Forgery protection |
Session |
| _ga |
Analytical |
Google Analytics - distinguishes unique visitors |
2 years |
| _gid |
Analytical |
Google Analytics - distinguishes unique visitors |
24 hours |
| _gat_gtag |
Analytical |
Google Analytics - request rate limiting |
1 minute |
| cookie_consent |
Essential |
Stores your cookie consent preferences |
1 year |
| preferred_language |
Functional |
Remembers your language preference |
1 year |
| last_assessment |
Functional |
Stores your last assessment progress |
30 days |
| _fbp |
Marketing |
Facebook Pixel - ad tracking |
3 months |
| li_sugr |
Marketing |
LinkedIn Insight Tag - ad matching |
90 days |
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Google Analytics: To understand how visitors use our website. Google Analytics collects information anonymously and reports website trends.
- Stripe: For secure payment processing. Stripe may set cookies to prevent fraud and ensure secure transactions.
- Intercom: For customer support chat functionality. Intercom uses cookies to identify users and track conversations.
- Facebook & LinkedIn: For advertising and conversion tracking. These cookies help us measure ad effectiveness.
4. How Long Do Cookies Last?
Cookies can be either session cookies or persistent cookies:
- Session Cookies: Deleted when you close your browser. They help facilitate tasks like navigation and购物 cart management during a single browsing session.
- Persistent Cookies: Remain on your device for a set period (ranging from 24 hours to 2 years) and are reactivated each time you revisit the website that created them.
5. Managing Your Cookie Preferences
You have several options for managing cookies:
5.1 Browser Controls
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete all or specific cookies
- Block cookies from all or certain websites
- Block third-party cookies
- Clear all cookies when you close the browser
Instructions for common browsers:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy & Services → Cookies
5.2 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner where you can accept or reject non-essential cookies. You can change your preferences at any time by contacting us or by clearing cookies.
5.3 Opt-Out Links
You can opt out of specific third-party cookies:
6. Impact of Disabling Cookies
If you choose to disable cookies, please note that some features of our website may not function properly:
- You may need to log in each time you visit
- Your preferences may not be saved
- Some interactive features may be limited
- Payment processing may be affected
7. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date.
8. Contact Us
For questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@coverscore.ai
- Mail: CoverScore AI, Inc., Attn: Privacy Team, 123 Insurance Lane, San Francisco, CA 94102